Disclaimer – My Coffee Machine®

Last updated: [01/02/26]

General Information

The information provided on My Coffee Machine® (including all website pages, support guides, fault code listings, troubleshooting content and chatbot responses) is published in good faith and for general informational and guidance purposes only.

While we aim to provide accurate and structured information, we make no guarantees regarding completeness, reliability, or accuracy.

Any action you take based on the information provided on this website or through our chatbot is strictly at your own risk.

My Coffee Machine® will not be liable for any losses, damage, injury, equipment failure, or consequential loss arising from the use of our content.

AI Chatbot Disclaimer

Our support assistant (chatbot) is designed to provide structured guidance based on available documentation and general troubleshooting principles.

The chatbot:

• Does not replace a qualified service engineer
  
• Does not provide professional electrical or mechanical advice
  
• May not account for all model variations
  
• Cannot physically inspect your machine
  
• Should not be relied upon for safety-critical decisions
  

If your coffee machine:

• Shows electrical faults
  
• Trips your mains supply
  
• Leaks internally
  
• Smells of burning
  
• Emits smoke
  
• Has exposed wiring
  

You must disconnect power immediately and contact a qualified technician.

No Manufacturer Affiliation

My Coffee Machine® is an independent support and information platform.

Unless explicitly stated, we are:

• Not affiliated with
  
• Not endorsed by
  
• Not an authorised service partner of
  

Any specific coffee machine manufacturer referenced on this site.

All brand names, logos and trademarks remain the property of their respective owners.

References to manufacturers such as De’Longhi, Jura, Sage, Franke, WMF and others are used strictly for identification and informational purposes.

Technical & Repair Guidance

Any technical guidance, fault explanations, parts references or repair suggestions provided:

• Are intended for informational use only
  
• May not apply to every machine variant
  
• Should be verified against official manufacturer documentation
  
• Should only be carried out by competent individuals
  

Opening a coffee machine may:

• Void manufacturer warranties
  
• Expose live electrical components
  
• Involve high-pressure or high-temperature systems
  

If you are unsure, contact a qualified engineer.

Cleaning & Maintenance Advice

Cleaning and descaling instructions are provided as general guidance.

Users should:

• Always follow manufacturer instructions first
• Use approved cleaning products
  
• Avoid using unapproved chemicals
  
• Ensure machines are switched off and unplugged before cleaning
  

Improper cleaning may result in machine damage.

Limitation of Liability

To the fullest extent permitted under UK law:

My Coffee Machine® shall not be liable for:

• Direct or indirect damages
  
• Loss of profits
  
• Loss of business
  
• Equipment failure
  
• Injury arising from use of information on this site
  
• Misinterpretation of chatbot responses
  

Use of this website constitutes acceptance of this disclaimer.

External Links

This website may contain links to third-party websites, parts suppliers or affiliate retailers.

We do not control the content, reliability or availability of those websites and accept no responsibility for them.

Affiliate Disclosure

Some links on this website may be affiliate links.

If you purchase through these links, we may earn a commission at no additional cost to you.

This helps support the operation and development of My Coffee Machine®.

Contact

If you have any questions regarding this disclaimer, please contact:

hi@mycoffeemachine.co.uk