Frequently Asked Questions

Can I use oily or flavoured coffee beans in my Krups coffee machine?

No. Krups advises against using oily, caramelised or flavoured coffee beans as they can clog the grinder and damage internal components, leading to poor performance and unnecessary wear.

Why does my Krups coffee machine ask me to rinse after several days of non-use?

Krups recommends running a coffee circuit rinse if the machine has not been used for several days. This flushes stagnant water from the hydraulic system and helps ensure fresh-tasting coffee from the first cup.

Why should I only adjust the grinder while my Krups machine is grinding?

The grind adjustment dial is designed to be turned only while the grinder is operating. Attempting to change the grind setting when the grinder is stationary can damage the adjustment mechanism or grinder assembly.