The most common causes include an empty bean hopper, a blocked grinder, restricted water flow, a dirty brew unit or limescale build-up. Start by checking whether the machine is grinding coffee and whether water is flowing normally.

If the grinder is operating but no coffee is dispensed, the brewing system may be blocked, the grinder may not be delivering enough ground coffee or the coffee outlet could be obstructed. Cleaning the brew unit and coffee outlet is often the first step.

Yes. Limescale can restrict the internal water circuit, reducing or completely preventing water from reaching the coffee. Completing the manufacturer's descaling programme may restore normal operation if scale is the cause.

If you hear the grinder or pump operating but no coffee is produced, the machine may have a blocked grinder, an air lock, restricted water flow or a problem within the brewing system. The type of noise can often help identify where the problem lies.

Yes. Coffee oils and fine coffee grounds gradually build up inside the brewing system. Regular cleaning helps maintain reliable brewing and can prevent many common dispensing problems.

If you've cleaned the brew unit, checked the grinder, completed a full descale cycle and confirmed the machine has water and coffee beans, but it still won't dispense coffee, there may be a fault with the pump, brew unit, grinder or another internal component that requires professional diagnosis.