Not Heating

Coffee machine not getting hot? Start here for common heating, temperature and warm-up issues.

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Not Turning On

If your coffee machine has no power, won’t start or appears completely dead, this guide helps narrow it down.

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Not Pumping Water

Use this guide when your machine sounds like it is running but no water is moving through correctly.

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Not Dispensing Coffee

If your machine grinds, starts, then stops or produces little to no coffee, begin with this support page.

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Not Frothing Milk

Poor milk foam, no steam or weak frothing is usually linked to milk system care, steam flow or blockages.

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Leaking Water

Leaks can come from the tank, drip tray, brew unit, seals, pipework or internal connections.

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making loud noises

Coffee machine making loud noises when making drinks? Start here for common issues.

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water flow problems

Coffee machine water not flowing? This section will support in finding the answer

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Grinder not working

Coffee machine grinder not working? Explore common grinder issues.

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No Crema

Fresh beans, the right grind setting, regular cleaning and proper brewing pressure all play a part.

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making buzzing noises

Coffee machine making a buzzing noise? Start here for help, tips and support.

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brewing slowly

If your coffee machine is taking much longer than usual to brew, it's often a sign that water is struggling to flow through the machine.

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pump making louid noise

If your coffee machine pump has become much louder than usual, it's often a sign that it's working harder to move water through the machine.

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grinder blocked

If your coffee machine grinder has become blocked, the machine may stop grinding altogether, produce very little ground coffee or display a grinder-related error.

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machine tripping electrics

This guide explains the most common causes, the checks you can safely carry out and when it's time to seek professional repair.

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