Sage barista express not dispensing coffee

Remove the 2-litre water tank and refill with fresh, cold water. Check that the spring-loaded valve underneath moves freely and that the tank is pushed fully down into position. An incorrectly seated tank can prevent water reaching the pump.

Remove the portafilter and press the 2 CUP button. Water should flow directly from the group head. If water flows normally without the portafilter, the problem is more likely to involve the coffee grind, filter basket or a restriction in the brewing path.

Turn the STEAM/HOT WATER dial to HOT WATER and check whether water flows from the dedicated outlet. If hot water works but nothing comes through the group head, this helps narrow the fault to the coffee delivery circuit rather than a complete loss of water supply.

A very fine grind, excessive coffee dose or blocked filter basket can prevent espresso from flowing. Clean the basket using the supplied cleaning tool and try a slightly coarser grind. Test the machine again without coffee to distinguish an extraction problem from a water supply fault.

If the tank has run empty, air may interrupt water delivery. Refill and correctly seat the tank, then briefly operate the HOT WATER function to check whether flow returns. Avoid repeatedly running the pump without water, as prolonged dry operation may cause damage.

Mineral deposits can restrict water flow through the Barista Express thermocoil and internal waterways. If water flow is reduced, follow the manufacturer's descaling procedure. If neither the group head nor hot water outlet delivers water after basic checks, the pump, water supply or internal valves may require professional diagnosis.