Smeg coffee machine fault codes

Smeg coffee machine fault codes

  • Empty Water Tank (LED 21 Flashing)

    What it means

    The machine has detected that the water tank is empty, missing or the water level is too low.

    What to do

    • Refill the water tank with fresh water.
    • Check the tank is fully inserted.
    • If the tank is full but the warning remains, clean the tank to remove any limescale deposits that may affect the water level sensor.
  • No Coffee Beans (LED 22 On)

    What it means

    The coffee bean hopper is empty or has reached the minimum coffee level.

    What to do

    • Fill the hopper with fresh coffee beans.
    • Only use whole coffee beans.
    • Never add pre-ground coffee to the bean hopper.
  • Coffee Grounds Container Full (LED 23 On)

    What it means

    The used coffee grounds container is full.

    What to do

    • Empty the grounds container.
    • Leave it removed for at least 15 seconds while the machine remains switched on so the counter resets correctly.
    • Refit the container before making another drink.
  • Coffee Grounds Container Flashing (LED 23 Flashing)

    What it means

    The coffee grounds container or internal drip tray is missing or has not been fitted correctly.

    What to do

    • Remove both components.
    • Empty and clean if necessary.
    • Refit them securely until fully located.
  • Brewing Group Warning (LED 24 Flashing)

    What it means

    The side service door is open, or the brewing unit has not been installed correctly.

    What to do

    • Check the service door is fully closed.
    • Remove and reinstall the brewing group.
    • Restart the machine if necessary.
  • Brewing Group Cleaning Required (LED 24 On)

    What it means

    The brewing unit and its compartment require cleaning.

    What to do

    • Open the service door.
    • Remove the brewing group.
    • Rinse it under running water.
    • Clean the brewing chamber using the supplied brush.

    • Dry thoroughly before refitting.
  • Descaling Recommended (LED 25 On)

    What it means

    The machine recommends running a descaling cycle.

    Coffee can still be prepared for a limited number of cycles, but descaling should be completed as soon as possible.

  • Descaling Required (LED 25 Flashing)

    What it means

    Descaling is now mandatory.

    The machine locks drink preparation until a complete descaling cycle has been carried out successfully.

  • All Buttons Flashing Together

    What it means

    The manual identifies this as a hydraulic circuit error.

    What to do

    • Ensure there is water in the tank.
    • Wait while the machine automatically attempts to reset the hydraulic circuit.
    • If the warning remains, contact an authorised Smeg service centre.
  • Two Beeps With Buttons Turning Off

    What it means

    The machine has detected a general internal fault.

    What to do

    Contact an authorised Smeg service centre for diagnosis.

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