Frequently Asked Questions

Why is my De'Longhi coffee machine not working properly?

Many De'Longhi faults are caused by limescale build-up, blocked components, maintenance requirements or interrupted brewing cycles. Our troubleshooting guides cover the most common issues and practical steps to help identify the cause.

Can regular maintenance prevent common De'Longhi problems?

Yes. Routine cleaning, descaling and replacing water filters where fitted can help reduce the likelihood of brewing faults, poor performance and warning messages.

What should I do if my De'Longhi problem isn't listed?

If you cannot find your specific symptom, explore our De'Longhi Fault Codes and Care Guides, or launch My Coffee Machine® Assist for additional support tailored to your machine and issue.