Smeg BCCO2 support

Adjust the grinder while it's running
Only adjust the grind setting while the grinder is operating or when the bean hopper is empty. Turning the adjustment knob while stationary with beans inside can damage the grinder mechanism.
Clean the brewing unit every week
Remove and rinse the brewing unit under running water at least once a week. Clean the brewing chamber using the supplied brush before refitting. Regular cleaning helps maintain reliable brewing and coffee quality.
Empty the grounds container correctly
Always empty the coffee grounds container while the machine is switched on and leave it removed for at least 15 seconds. This allows the machine to reset the grounds counter correctly.
Descale when the warning first appears
A steady descaling light means the machine recommends descaling. Waiting until the light flashes will eventually prevent drinks from being prepared until the descaling programme has been completed.
Use the correct water hardness setting
Setting the correct water hardness allows the machine to calculate descaling intervals more accurately and helps reduce unnecessary descaling reminders.
Clean the steam wand after every use
After frothing milk, clean the steam wand immediately and purge a small amount of steam. This helps prevent milk residue blocking the steam outlet and maintains good milk frothing performance.

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Why is my Smeg BCC02 not making coffee?
Check the warning lights first. The most common causes are an empty water tank, empty bean hopper, full grounds container, incorrectly fitted brewing unit or a descaling cycle that is now mandatory.
How often should I clean the brewing unit?
Smeg recommends cleaning the brewing unit at least once a week. The brewing group indicator will also illuminate when cleaning is recommended.
Can I use pre-ground coffee?
No. The BCC02 is designed to use whole coffee beans only. The manual specifically advises against adding pre-ground coffee to the bean hopper.

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Empty Water Tank (LED 21)
Refill the water tank or check it is fitted correctly.
No Coffee Beans (LED 22)
Refill the bean hopper with fresh whole coffee beans.
Coffee Grounds Container Full (LED 23)
Empty the grounds container and leave it removed for at least 15 seconds before refitting.
Brewing Group Warning (LED 24)
Check the brewing unit is correctly installed and the service door is fully closed. A steady light indicates the brewing group requires cleaning.
Descaling Warning (LED 25)
A steady light recommends descaling. A flashing light means descaling must be completed before the machine will prepare more drinks.

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Cleaning the Steam Wand
To maintain good milk frothing performance:
- Allow the steam wand to cool.
- Remove the lower section.
- Clean the steam outlet using the supplied cleaning needle.
- Rinse under running water.
- Reassemble before use.
Cleaning after every use helps prevent milk residue blocking the steam outlet.
Adjusting the Grinder
The BCC02 allows the grind size to be adjusted to suit your coffee beans.
- Turn the adjustment knob clockwise for a coarser grind.
- Turn it anticlockwise for a finer grind.
- Only adjust while the grinder is operating to avoid damaging the grinding mechanism
Setting the Water Hardness
Use the supplied water hardness test strip to select the correct setting:
- Light
- Medium
- Hard
Choosing the correct setting helps the machine determine the correct descaling interval. Smeg also recommends fitting the optional water softener filter where appropriate.

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Smeg BCCO2 bean to cup support