The Rivelia produces its best milk foam using milk straight from the fridge, ideally around 5°C. Warm milk can produce larger bubbles and poor foam consistency. Try fresh, cold semi-skimmed milk before investigating further.

Remove the LatteCrema carafe lid and check that the silicone milk intake tube is securely fitted underneath. A loose, incorrectly positioned or obstructed tube can prevent the system from drawing milk correctly.

Milk residue inside the Rivelia carafe lid can restrict milk flow and reduce frothing performance. Follow the machine's Milk Carafe Cleaning instructions and thoroughly clean the removable lid components as described in the manual.

The Rivelia LatteCrema system uses a froth adjustment dial to control milk texture. Ensure the dial is positioned correctly for the selected drink rather than left in the CLEAN position. Incorrect adjustment can affect foam production.

Remove the carafe and inspect the connection between the milk container and machine. Check for visible milk deposits, damaged seals or poor alignment. Refit the carafe firmly and ensure the connector is correctly seated.

Once the milk carafe has been cleaned and reassembled, refill it with fresh refrigerated milk and prepare a cappuccino. If milk continues to splutter, produces little foam or fails to dispense, further investigation of the milk delivery system may be required.