Sage bambino support

Sage bambino support

Keep your Sage Bambino performing at its best with our expert troubleshooting guide. Whether your machine isn't heating, won't pour espresso, has weak steam, or is leaking water, we'll help you diagnose the most common problems, understand what causes them, and get back to making great coffee quickly.

Use the right filter basket for your coffee.
Use the Single Wall baskets for freshly ground coffee and the Dual Wall baskets for pre-ground coffee or beans more than 30 days after roasting for the most consistent results.
Replace the water filter every 3 months.
The manual recommends soaking the filter for five minutes before installation and replacing it every three months to help reduce scale build-up and maintain coffee quality.
Let the ThermoJet™ system do the work.
The Bambino reaches brewing temperature in around 3 seconds, so there's no need for a long warm-up before making coffee.
Always fill the water tank with fresh cold water.
If the machine detects no water, all LEDs flash six times for three seconds, reminding you to refill the tank before brewing.
Purge and wipe the steam wand after every milk drink.
Cleaning the steam wand immediately after use helps prevent milk residue blocking the steam tip and keeps milk performance consistent.
Use the correct coffee dose.
The supplied baskets are designed for 8–11g in the single basket and 16–19g in the double basket, helping you achieve balanced espresso extraction.

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Why does my Sage Bambino flash all of its lights?
If the water tank is empty or not detected, the Bambino flashes its LED lights six times for three seconds. Refill the tank with fresh water and ensure it is pushed fully into place against the back of the machine.
Which filter basket should I use?
Use the Single Wall basket when grinding fresh coffee beans yourself. Use the Dual Wall basket if you're using pre-ground coffee or older beans, as it helps produce a more consistent crema and extraction.
How do I put the Bambino into Standby mode?
To switch the machine into Standby, press the 1 Cup and Hot Water buttons together for approximately half a second. The machine will also enter standby automatically after around 10 minutes of inactivity.

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LED lights flash six times – No water detected in the water tank. Fill and correctly refit the water tank.

Cleaning cycle reminder – Indicates the machine requires a cleaning cycle to remove coffee oils from the brewing system. Follow the cleaning procedure using the supplied cleaning accessories.

Descaling reminder – Indicates mineral scale has built up and the machine should be descaled using Sage descaling powder.
Steam wand blocked – Reduced steam performance usually indicates blocked steam tip holes. Clean the steam tip using the supplied cleaning tool.

No espresso or poor flow – Check the water tank is full, the filter basket is not blocked, and descale the machine if necessary.

Machine enters Standby – After approximately 10 minutes without use, the Bambino automatically enters standby mode to save energy.