Lavazza Assoluta Bean to Cup support

Lavazza Assoluta Bean to Cup support

Quick Tips

Quick Tips

  • Let the machine complete its start-up cycle

    The Assoluta takes approximately 35 seconds to heat. When first switched on, allow it to complete its normal start-up and cleaning sequence before selecting a drink. If the machine has just been installed, the initial setup also includes rinsing the internal circuit with approximately 500 ml of water before adding beans and preparing coffee.

  • Use the correct grinder setting for your drink

    The Assoluta has a grind selector inside the bean-container area with two main settings: a finer grind for espresso-style coffees and a coarser grind for longer coffees. If coffee is dispensing differently after changing beans or drink type, check the grinder setting before assuming there is a brewing fault. Perfect Bean Match can also guide the appropriate setting when using a recognised Lavazza blend through the connected app.

  • Don't ignore the brewing-unit indicator

    The Assoluta has a removable internal brewing unit behind its side access panel. If its indicator flashes intermittently, the brewing unit and surrounding internal area require cleaning. Remove the unit using its two orange release buttons, rinse it with fresh water, allow it to dry and remove loose coffee residue from the internal area before reinstalling it. A slowly flashing indicator can mean the access door is missing or incorrectly closed, while a steady indicator can mean the internal brewing unit is missing or incorrectly positioned.

  • Read the water and coffee-grounds warnings separately

    A flashing water-tank indicator means the tank may be empty, missing or incorrectly installed. Fill the 1.5-litre tank with fresh drinking water and make sure it is fully seated. The coffee-grounds indicator has its own conditions. A steady warning means the grounds container needs attention, while a flashing indication can mean the container is missing or incorrectly positioned. Refit removable containers properly after cleaning rather than simply resetting the machine.

  • Clean the milk system after milk drinks

    The Assoluta's milk system uses a removable frothing assembly. After preparing milk, dismantle the milk-contact components and wash them so residue doesn't dry inside the frother. The removable milk-system components can also be washed in a dishwasher at low temperature. The system can produce cappuccino, large cappuccino, latte macchiato and hot or cold milk foam, with additional control over foam and temperature. Because there is considerably more going on here than a conventional steam wand, the milk system deserves its own maintenance routine. READ MORE → How to Clean the Lavazza Assoluta Milk System

  • Descale when the dedicated warning appears

    The Assoluta monitors its need for descaling. When the dedicated descaling indicator remains illuminated, complete the machine's semi-automatic descaling cycle rather than continuing to reset or ignore the warning. Descaling treats the internal water circuit; it doesn't replace manual cleaning of the removable brewing unit, coffee-grounds area or milk system. These are separate maintenance jobs.

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FAQ's

FAQ's

  • Can I use coffee beans other than Lavazza in the Assoluta?

    Yes. The machine can use other brands of coffee beans. Perfect Bean Match, however, is designed around compatible Lavazza blends. When a Lavazza pack barcode is scanned through the connected app, the machine can recognise the blend and adjust relevant settings for it.

  • Why is the side-panel/brewing-unit light showing?

    The meaning depends on the light pattern. An intermittent indication can mean the brewing unit/internal area requires cleaning. A slowly flashing indication can mean the access door isn't fitted or closed correctly, while a steady indication can indicate that the brewing unit itself is missing or incorrectly installed.

  • Why does my Lavazza Assoluta switch itself off?

    The Assoluta automatically enters its energy-saving state after approximately three minutes of inactivity. This is normal operation rather than necessarily indicating a power fault.

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fault codes

fault codes

  • Water tank indicator flashing

    Check whether the water tank is empty, missing or incorrectly installed. Fill and correctly refit the tank.

  • Coffee grounds indicator steady

    The grounds container requires emptying. Empty and clean it before correctly reinstalling it.

  • Coffee grounds indicator flashing

    Check that the grounds container is present and correctly installed.

  • Descaling indicator steady

    The machine requires its descaling cycle.

  • Brewing-unit/side-panel indicator intermittent

    Clean the removable brewing unit and the surrounding internal area.

  • Brewing-unit/side-panel indicator slowly flashing

    Check that the access door is installed and completely closed.

  • Brewing-unit/side-panel indicator steady

    Check that the removable brewing unit is present and correctly seated.

  • Brewing-unit/side-panel indicator steady

    check that the removable brewing unit is present and correctly seated.

  • Bean warning illuminated

    check that there are sufficient coffee beans in the hopper before starting a coffee or milk-based recipe.

  • Wi-Fi indicator light blue

    This indicates that the Assoluta is connected to the network. 

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Get to Know Your Lavazza Assoluta

Get to Know Your Lavazza Assoluta

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Engineer Tip

If milk quality begins to deteriorate, concentrate on the milk system before changing coffee settings. Dried milk residue, incorrectly assembled frothing components or restricted movement within the frother can affect milk performance independently of the coffee side of the machine.